Your requirements are unique, so we make sure we take time to understand your business: your brand, your products and how and why your customers behave the way they do.
We start with your customers! This may sound obvious but it's a key point that's all too often overlooked when designing a website. To design an effective website we need to understand your business and your customers. Our strategy is driven by your objectives but focuses on the most important people of all - your customers.
We typically begin the process by conducting a workshop with our web design team to discuss & agree on all primary elements of the project, including framework, navigation, content, functionality etc. From this we develop a strategy and begin the web design process...
Our designs are created with your customer in mind. We put your customers at the centre of our design process.
Our web designers are some of the best in the business. We have developed a tried and tested collaborative process utilising workshops, wireframing/prototypes and web design concepts which ensures we design a site that delivers against your objectives.
Once we have presented the initial concepts we go through feedback cycles, taking on board your comments and working together to to make sure your vision is met. We provide at least two rounds of design amends.
Using best practice techniques we develop sites that are user friendly, functional and engaging. From desktop to mobile we develop across a range of platforms to optimise customer engagement and conversion rates.
Once the functionality is developed, your wesbite is deployed to a staging environment for rigorous testing and a full review. We also provide full training so your key adminstrators become experts at using and populating your new site.
Next we undgero usability testing and analysis. At its simplest, this includes reviewing usability with a few stakeholders and potential users. For larger more complicated sites however it can include focus groups and full independent evaluation.
After review and testing, we are almost ready to launch...
Final checks then Lift off!... And time to crack open the bubbly!
Before launching, we do everything we can to ensure that there is a smooth transition. We conduct our full pre-launch check list and make sure that your site is truly ready to start captivating your customers!
Finally its time to release your site into the wild and crack open the bubbly!
But hopefully it doesn't end there - we'd like to support you every step of the way as your site evolves.
We provide full support via a Service Level Agreement which covers phone support and fixing any bugs or errors that arise and we also provide a whole range of online marketing services.